PCD is ready for all of your Operations and Call Center needs in Santa Rosa. We provide a range of services necessary for call center operations, and can help you set up a new call center or upgrade the tech in an existing operation.
State Certified Technicians
At PCD, we employ state-certified technicians whose work you can rely on. We have the knowledge and manpower to tackle big jobs. We can wire a call center with phone lines, and also set up ethernet cables and internet connectivity to each workstation. Our technicians also provide the back-end operations necessary for any call center or corporate office, such as setting up phone trees and call routing to ensure proper call flow. Don’t forget our hi-tech audiovisual offerings either! The proper AV systems can greatly enhance any training environment or conference room, helping your staff get the job done.
We Can Help You Upgrade
Whether your call center is just getting started or an existing setup needs an upgrade, PCD will provide expert service from your project’s start to finish. From initial consultation to expert installation, we work hands on with our clients’ facilities to develop custom solutions to fit their needs and budget. In a frequently changing environment like a call center, it’s also important to be able to count on reliable continuing support. PCD provides just that. Our technicians can remain available after our initial installation for tech support, system upgrades, or employee training on the AV equipment. We want to make sure that you get the best out of the system we install for you. Give us a call today to learn how our upgrades can improve your business!